Contact Unified Xpress Delivery Support

Our customer service team is available to assist with shipping, tracking, billing, and any other questions you may have. Reach out to us through any of the methods below.

Get In Touch

We're here to help. Choose the contact method that works best for you.

Email Support

Customer Service: customer.service@unifiedxpressdelivery.com

Business Inquiries: support@unifiedxpressdelivery.com

Response within 24 hours

Customer Service Hours

Monday - Friday 8:00 AM - 8:00 PM EST

Saturday 9:00 AM - 6:00 PM EST

Sunday 10:00 AM - 4:00 PM EST

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Frequently Asked Questions

Find quick answers to common questions about Unified Xpress Delivery services

How can I schedule a pickup?

You can schedule a pickup online through your Unified Xpress Delivery account, or call our customer service. Pickups are available Monday-Friday during regular business hours.

My package is delayed. What should I do?

First, check tracking for updates. If your shipment is significantly delayed, contact customer service with your tracking number for assistance and investigation.

How do I get an invoice or billing statement?

Log in to your Unified Xpress Delivery account to view and download invoices. For billing questions, contact our billing department at 1-800-622-1147.

Need Immediate Assistance?

For urgent shipment issues or time-sensitive deliveries, our emergency support team is available 24/7 to help resolve critical situations.